The finish of the plastering, joinery, rewiring and redecoration was excellent, and you were very flexible when I asked for additional plastering to be done.
I was also grateful that you dealt with the damp plaster you discovered while working in the kitchen – especially as you made that decision while I was on holiday and couldn’t be contacted.
I would have no hesitation in recommending you to others, and look forward to using you again when I get around to renovating the kitchen and shower room.
Throughout the build we were kept well informed and all of the inevitable issues that occur during a complex renovation were called early and resolved efficiently. Garry was in control from start to finish and his advice was unfailingly accurate. He did what he said he was going to do and delivered what we asked for on time and on cost.
The Arcadia team were in our home for 8 months and as individuals were consistently pleasant and helpful. Professional at all times their approach made an inherently stressful time for our family ‘almost’ enjoyable.
Thanks to Arcadia’s hard work and dedication we now have a new home that is beautiful and also extremely functional. Everything is finished to a high standard and we love living here. I have no hesitation in recommending Arcadia
Anne and Jonathan
Garry came to us via a recommendation from a friend, while we could have obtained a lower quote we are very happy with the value. The new home created will be enjoyed by us for many years to come, the craftsmanship is of the highest standard and the solid integrity of the building will stand up to the tests of time. We never felt uncomfortable with the team at our home; they became more like a family. We cannot praise Arcadia Builders enough for the masterful job they did, we have no reservations in recommending them
Neil and Beth
Woodham, Newton Aycliffe
We were very impressed with Arcadia’s website, in fact almost put off as the projects highlighted were on a grander scale than ours. However we believe Arcadia delivered good value for money and were always willing to look at options to help us stay on budget. We were also pleased with the care, commitment and reliability that were invested in the project throughout. We live some distance away and Garry was really good at keeping in touch, including sending pictures of work in progress at key stages.
What we appreciated about Arcadia’s approach to the project was that as well as producing a high quality of work by all tradesmen, Garry Hutchinson was able to give us very good advice about how to achieve what we wanted in terms of the style and feel of the house. This was perhaps the most important contribution to the success of the project, in particular the features built into the kitchen and sitting room. We had some real challenges to overcome in refitting two small and awkward bathroom spaces as well as the need to improve the look and design of the entrance to the garden from the sitting room. These challenges were overcome in ways that solved practical problems whilst at the same time enhancing the look of the property.
We are very pleased with the way a high quality finish was achieved throughout the property, particularly the thorough preparation that produced an excellent result in regard to internal decoration.
Paul and Sara
I sourced all of our internal finishing’s with excellent guidance from Garry and his team. Arcadia were also very helpful in allowing us to deal directly with their suppliers when choosing materials and finishing’s. This enabled us to benefit from the relationships that had been built over many years and the buying power of Arcadia Builders. Many hours were spent discussing, planning, rubbing chins, occasionally raised voices with John, Garry, James and I around our small table in the static caravan, which we lived in onsite for a year. This became the site office, café and boardroom all rolled into one. Muddy boots off at the door though!
The relationship that was formed was extremely intense and there had to be total transparency between all parties otherwise it would have failed. Open, honest and able to discuss all difficulties with respect is the only way it could have worked. They have a phenomenal reputation within the area and with their suppliers. After working so closely with them over a 12 month period I now understand why, they really are the best at what they do.
We moved into our dream home in June 2015 and although it is not totally finished externally it will be by the end of 2016. We look forward to having the team back on-site, as they are a missing part of our family. We are proud to live in an Arcadia house and feel safe, secure and proud every day.
Thank you to all the Team
Lisa and James
Low Bridge House